Can I do anything about a Very large Chemical burn from a licensed beautician working through her home?

My daughter is 17 and had her hair bleached from a licensed cosmotologist who isn’t affiliated with a salon. She was allowed to leave there with a chemical burn the size of an orange and some on her neck and scalp. It was nearly 2 hours before I seen her and rushed her to the hospital. She is the burn unit and is required to have skin graphing and her hair has been shaved on the back of her head. I want very badly to know there is something I can do. Or am I at fault for allowing her to go there? I thought if someone was licensed she would be okay. I am more concerned with this not happening to other children than anything, but I also have a heap of medical bills coming. Is this something with the beautician or the product itself? It was not left on too long nor did they allow it to burn- when she complained of burning they applied cold water for some time. I am not a cosmotologist so I have no idea and Lord forgiving, I wasn’t there.

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6 Responses to “Can I do anything about a Very large Chemical burn from a licensed beautician working through her home?”

Imaka on March 2nd, 2010 at 11:37 pm

You need to talk to a lawyer to understand your options. Obviously something went wrong somewhere, but the trick might be in determining who was at fault. And don’t post too much on here about who you think was at fault or not – it could come back to haunt you.
Jha Jha on March 2nd, 2010 at 11:37 pm

Small claims court. Bring all your informations. Pictures, hospital bills, and etc.
Renate on March 2nd, 2010 at 11:37 pm

Get a lawyer. A licensed beautician is required to carry insurance just like medical professionals.
Julian A on March 2nd, 2010 at 11:37 pm

I think it depends on the reaction of the person who did it. If she was truly concerned, apologetic, etc. then it is up to you whether you pursue it further. What did she do when she found out about it? It is unlikely she has much money, but small claims is possible (but a lot of work and hassle to go through).
Eris on March 2nd, 2010 at 11:37 pm

The best thing you can do is get a lawyer to see what all your options are. Most likely you will end up in small claims court. I hope you daughter gets better soon!
pepper on March 2nd, 2010 at 11:37 pm

I would pursue.

I am a hairdresser and we are always taught to follow the correct proceedure at all times to avoid this happening because, firstly, if this were to ever happen to us we are not at fault and it’s the product and, secondly, we always aim to not hurt our clients.

To me this sounds as though something has gone horribly wrong, however, whether it’s the fault of the hairdresser in question is unclear as I’d need to know more information.

Did your daughter say anything as soon as her head started to sting?

Did the hairdresser follow the correct proceedure, such as, correct formulation and asking the client to notify her of any discomfort?

The stylist may have taken immediate action to sooth the chemical burns, but she may not have used the correct formulation (peroxide vol.), and did she apply heat to your daughter’s hair when the bleach chemicals were processing? She could very well be at fault and waiting to see if you’re going to pursue this.

Bad stylists bring us all down, which is why I believe you should call her tell her what’s happened. She may choose to settle this equitably out of court or go to court depending on who the fault lays with.

One last point I’d like to make is, inform your daughter that is she’s ever feeling any pain or discomfort during anything she should ALWAYS speak up and either stop what is being done, whether it’s a beauty, hair or doctor appointment, or find out if her level of discomfort is normal.

Pepper.

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